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F.A.Q

  • Can I shop from anywhere in Turkey?
    You can visit puffincycle.com from anywhere in Turkey and shop to your heart's content.
  • Can the product I bought from www.upcyclepuffin.com be gift wrapped?
    If you select the gift package option for each product separately on the My Cart page when placing your order, your orders will arrive gift wrapped. In case you forget to tick the option, if you forward your request for your orders that have not been shipped to our contact address (shop@puffincycle.com) your request will be processed.
  • Do I need to pay shipping fees for the products I buy from puffincycle.com?
    No. Shipping payments for the products you purchase on puffincycle.com belong to the seller.
  • What is the FAQ section?
    The FAQ section contains information about your business such as "Which regions do you ship to?", "What are your working hours?" or "How can I book your services?" It can be used to quickly answer frequently asked questions such as.
  • Why are FAQs important?
    FAQs are an ideal way to help visitors to your site quickly find answers to frequently asked questions about your business and create a better browsing experience.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or your Wix mobile application, which members can access anytime, anywhere.
  • How can I track my order for purchases I make without being a member?
    You can track your orders with your order number by clicking on the 'Order Tracking' section on the www.puffincycle.com website.
  • How can I add a new question and answer?
    To add a new FAQ, follow these steps: 1. Go to the Manage FAQs section from your site's control panel or Editor 2. Add a new question and answer 3. Assign your FAQ to a category 4. Save and publish. You can come back and edit your FAQs whenever you want.
  • Can I add an image, video or GIF to an FAQ?
    Yes. To add media, follow these steps: 1. Go to the Manage FAQs section from your site's control panel or Editor. 2. Create a new FAQ or edit an existing one. 3. Click the video, image or GIF icon from the reply text box 4. Add and save media from your library.
  • How do I edit or remove the Frequently Asked Questions topic?
    You can edit the title from the FAQ Settings tab in the Editor. To remove a title from your mobile app, go to the Site & App tab in your Wix Owner app.
  • Can I shopping without singing up?
    Yes, you can shop without becoming a member.
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